Sunday, February 28, 2016

Customer Service at Cleo Gordon

In the past few weeks, our Leaders conducted a Customer Service Survey with families. On a 1-4 scale (1 disagree, 2 Somewhat, 3 Agree and 4 Strongly Agree). We asked about the experience they had when coming to the school.


30 English surveys were conducted and 28 Spanish.
Here are our results:


The school has a clean and welcoming environment
English: 3.4
Spanish: 3.5


Parent and community information is accessible
English: 3.3
Spanish: 3.5


I received a friendly greeting from office staff
English: 3.5
Spanish: 3.5


My needs were met
English: 3.3
Spanish: 3.3


We now have some data to help us refine and continue to grow as a school.